These Terms govern your use of our website https://corporate-gifts.ecrue.co.in and services, including purchases, offered by VATSVI MILLS Private Limited.
VATSVI MILLS Private Limited (“we”, “our”, or “us”), incorporated under the Companies Act, 2013, operates the website corporate-gifts.ecrue.co.in and its mobile application (collectively, “Platforms”). By accessing or using the Platforms or any services (“Services”), including purchasing products (“Products”), you agree to these Terms and Conditions (“Terms”), which may be updated periodically.
Your use of the Platforms indicates agreement to these Terms, our Privacy Policy, and applicable guidelines. You must be 18 or older or have parental/guardian consent if under 18. We may modify these Terms, alter Platform content, or suspend operations without notice. Continued use signifies acceptance of updates.
By registering, you consent to receive communications (calls, SMS, emails) about Services or offers, even if on the DND/NCPR list. Opt out by following instructions in such communications.
We strive to ensure the accuracy of Platform information but do not guarantee it. Use of the Platforms and Services is at your own risk. We are not liable for losses or damages from reliance on Platform content or linked third-party websites.
The Platforms are operated from India. Users outside India must comply with local laws. Services may vary by region due to availability or legal restrictions.
The Platforms may link to third-party websites. We are not responsible for their content, accuracy, or practices. Transactions with third parties are solely between you and them.
All Platform content (text, graphics, logos) is owned by us or our affiliates and protected by copyright and trademark laws. You are granted a limited, revocable license for personal use only, subject to restrictions on copying or commercial use.
Use the Platforms lawfully. Do not engage in harmful activities (e.g., hacking, malware, offensive content). Violations may lead to account termination and legal action.
Listing a Product is an invitation to make an offer. Your order is an offer to buy, accepted only upon dispatch, confirmed by a Shipment Confirmation email/SMS. We may refuse or cancel orders before dispatch. Each dispatched package forms a separate contract.
Returns and Refund Policyfor details on returning Products and processing refunds.
Product availability is indicated on the Platforms but not guaranteed. You will be notified if a Product is unavailable after ordering.
Prices are in Indian Rupees, exclusive of taxes. The price at order placement applies at delivery. Prices may change between adding to cart and ordering.
You are responsible for obtaining any required licenses/permissions for Product use and complying with applicable laws.
You are responsible for all fees, costs, and taxes associated with Product purchases.
You must be 18 or older or have parental/guardian consent to place orders. Minors require parental involvement.
You agree to indemnify us against claims or losses from your use of the Platforms or violation of these Terms. Our liability is limited to the amount paid for Products, excluding indirect or consequential losses.
We are not liable for delays or failures due to causes beyond our reasonable control.
These Terms are governed by Indian law. Disputes will be resolved in the courts of NCR, India.
We may update these Terms at any time. You are subject to the Terms in effect when you use the Platforms or place an order, unless changes are required by law.
For grievances, contact our Grievance Officer at corporatesales@ecrue.co.in.